{"id":1803,"date":"2023-10-18T17:03:17","date_gmt":"2023-10-18T17:03:17","guid":{"rendered":"https:\/\/stcr.dev.dquinn.net\/?p=1803"},"modified":"2024-06-11T16:33:15","modified_gmt":"2024-06-11T16:33:15","slug":"self-checkouts-giant-leap-teaches-service-technology-happy-shoppers","status":"publish","type":"post","link":"https:\/\/ravyx.com\/fr_ca\/self-checkouts-giant-leap-teaches-service-technology-happy-shoppers\/","title":{"rendered":"Les caisses automatiques enseignent : Service + technologie = clients satisfaits"},"content":{"rendered":"\n<p>Shoppers became very comfortable with self-checkouts over the past few years. <\/p>\n\n\n\n<p>Much of this growth in acceptance came out of necessity, as consumers sought safer ways to shop during the pandemic. Innovations and a focus on service also increased the value that self-checkout systems provide retailers of all sizes.\u00a0<\/p>\n\n\n\n<p>A year ago, one\u00a0<a href=\"https:\/\/retailwire.com\/discussion\/shoppers-have-a-love-hate-relationship-with-self-checkouts\/\" target=\"_blank\" rel=\"noreferrer noopener\">retail in<\/a><a href=\"https:\/\/retailwire.com\/discussion\/shoppers-have-a-love-hate-relationship-with-self-checkouts\/\">dustry article<\/a>\u00a0called self-checkout \u201dlove it or hate it\u201d technology. However, the article also noted that customers enjoyed the faster shopping experience, and the rise of mobile technology meant more people are comfortable with do-it-yourself shopping.\u00a0<\/p>\n\n\n\n<div class=\"block-subscribe wpx-custom-block \" id=\"acf-subscribe1988\">\n\n\t\t\n\t<div class=\"subscribe-col\">\n\t\t<h3>Subscribe to Ravyx<\/h3>\t\t<p>Get all the latest insights and updates in retail technology.<\/p>\t<\/div>\n\n\t<div class=\"subscribe-col\">\n\t\t<!-- Begin Constant Contact Inline Form Code -->\r\n<div class=\"ctct-inline-form\" data-form-id=\"ae4fa23b-df09-4530-b971-255cd7a4ed3d\"><\/div>\r\n<!-- End Constant Contact Inline Form Code -->\r\n<style>\r\n    .ctct-inline-form button[type=\"submit\"] { width: auto !important; position: absolute; bottom: -1px; right: 0; }\r\n    .ctct-inline-form .ctct-form-field { position: relative; }\r\n    .ctct-inline-form .ctct-form-field label { display: none !important; }\r\n    .ctct-inline-form .ctct-form-field input[type=\"email\"] { padding-right: 6rem !important; }\r\n<\/style>\r\n<script>\r\n    window.addEventListener('DOMContentLoaded', () => {\r\n       new MutationObserver( function(mutations) {\r\n            \/\/ modify form field\r\n            mutations.forEach( function( item ) {\r\n                let field = item.target.querySelector('input[type=\"email\"]');\r\n                if ( field && ! field.hasAttribute('placeholder') ) {\r\n                    field.setAttribute('placeholder','Email *');\r\n                }\r\n                field = item.target.querySelector('button[type=\"submit\"]');\r\n                if ( field && field.closest('.ctct-form-field') == null ) {\r\n                    item.target.querySelector('.ctct-form-field').insertAdjacentElement('beforeend', field);\r\n                }\r\n            });\r\n        }).observe(document.querySelector('.ctct-inline-form'), { subtree: true, childList: true }); \r\n    });\r\n<\/script>\t<\/div>\n\n<\/div>\n\n\n<p>Fast forward to today, and shoppers are\u00a0<a href=\"https:\/\/www.cnbc.com\/2020\/09\/06\/how-coronavirus-convinced-grocery-chains-to-experiment-with-new-tech-.html\" target=\"_blank\" rel=\"noreferrer noopener\">looking for speed<\/a>, so they can get in and out of the store quickly. Standing in a long line waiting in for a cashier once was just considered an annoyance. <\/p>\n\n\n\n<p>With the pandemic, the wait may have been seen as a health risk, too, further increasing the demand for a fast and contact-free way to checkout. <\/p>\n\n\n\n<p>But this has taught an important lesson &#8211; retailers realized that self-checkout is not the same thing as service-free checkout. Customers want speed, but they also need a great shopping experience.<\/p>\n\n\n\n<p>While the pandemic has increased the popularity of self-checkouts, the technology has also evolved. Continued innovation in self-checkout retail solutions include AI-assisted inventory management &#8212; such as a self-checkout scanner that identifies a produce item for maximum accuracy &#8212; and shrink prevention tools. Self-checkouts not only offer convenience and meet customer demand &#8212; they also help grocers run their stores more efficiently and make self-service more engaging.&nbsp;<\/p>\n\n\n\n<p>Ravyx helps grocers leverage technology so shoppers are happier and stores take advantage of every opportunity to maximize profits.\u00a0\u00a0<\/p>\n\n\n\n<p><a href=\"https:\/\/www.ravyx.com\/innovation-retail\" target=\"_blank\" rel=\"noreferrer noopener\">Learn more<\/a>\u00a0about Ravyx\u2019s self-checkout solutions and other retail innovations.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shoppers became very comfortable with self-checkouts over the past few years. Much of this growth in acceptance came out of necessity, as consumers sought safer ways to shop during the pandemic. Innovations and a focus on service also increased the value that self-checkout systems provide retailers of all sizes.\u00a0 A year ago, one\u00a0retail industry article\u00a0called [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":2364,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1803","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Self-checkout\u2019s giant leap teaches: Service + technology = happy shoppers<\/title>\n<meta name=\"description\" content=\"Shoppers became very comfortable with self-checkouts over the past year, but how have things changed?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ravyx.com\/fr_ca\/self-checkouts-giant-leap-teaches-service-technology-happy-shoppers\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Self-checkout\u2019s giant leap teaches: Service + technology = happy shoppers\" \/>\n<meta property=\"og:description\" content=\"Shoppers became very comfortable with self-checkouts over the past year, but how have things changed?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ravyx.com\/fr_ca\/self-checkouts-giant-leap-teaches-service-technology-happy-shoppers\/\" \/>\n<meta property=\"og:site_name\" content=\"Ravyx\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/stcrpos\" \/>\n<meta property=\"article:published_time\" content=\"2023-10-18T17:03:17+00:00\" \/>\n<meta property=\"article:modified_time\" 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